Q: Is it better to rent by the term, or by the month?
A: For anything but the shortest period, rental by the school term will always save money. A clarinet on term rental of $39 works out at $13/month, and you don't pay for 'dead time' (like school holidays), as you do with monthly rental which can be up to $35/month for the same type of instrument.
Q: What is more important in an instrument: build quality and performance, or brand name?
A: Generally, specialist makers (like Blessing and Leblanc) make the best student instruments. They may not be as well known as 'everything' makers like Yamaha, but in most cases, they will outperform 'everything' makers in their very specialised instrument types. Perform! Rental instruments are selected to deliver excellent performance at a moderate cost.
Q: What if I am renting a standard student instrument, but want to end up buying a premium instrument?
A: Firstly, if you wish to rent a premium, fully USA made instrument, you can choose the Perform! Plus rental option. If you are renting a standard instrument and wish to purchase an upgrade, we will deduct your establishment fee and first term rental, and you can even choose to spread the remaining cost over up to 6 months!
Q: Am I obligated to make a purchase?
A: No. Many of our customers are happy to simply rent, at the low cost of $13 - $20 per month (most instruments). On other companies' rental plans you can quickly reach a point where the cost will force you to purchase, whether you are ready or not.
Q: How long does your application process take?
A: If you come to the store, in most cases you will be up and running with an instrument within 10-15 minutes! Just remember your driver's license and credit card or direct deposit information. With many other stores rental programs, you have to wait for them to get an instrument in for you - your time is valuable!
Q: What if my rental instrument needs maintenance?
A: We want you up and running quickly, and will arrange priority servicing. If your instrument is not ready within 7 days, we will replace it. (Alternative arrangements may apply if fault is caused by the renter, or if it is the instrument's annual service.)
Woodwind and brass servicing is necessary, approximately once per year. Any instrument rented over 12 months is required to be serviced, but this will be provided at a 20% discount.
Q: Why does it cost less to rent with Perform! Music Rentals than other rental plans?
Overseas maker -> Morris Brothers Music -> Customer.
A: You rent directly with an independent, Qld owned business. In many of our instruments, the rental is like this:
Most other stores act as commissioned agents for large, higher overhead organisations, like this:
Overseas maker -> Importer -> Rental organisation -> Agent at the store -> Customer.
All these extra 'hands in the pie' mean that your rental has to fill many extra pockets. Your instrument has to be shipped from interstate and may even need to go interstate to be serviced. This adds time, hassle, and unnecessary overheads - guess who is paying for all of this extra cost? Avoid the middlemen - rent direct from Perform! Rentals at Morris Brothers Music and save time and money!
Q: What is the establishment fee?
A: The establishment fee applies to any blown instrument, and is a once off non-refundable payment with the first term of rental. Due to health and safety requirements, after every blown rental instrument is returned it is sent to our technician for a full service and sterilise, and this is covered by the $89 establishment fee on most instruments, or $99 on saxophones.
If you decide to purchase an instrument through our rental program (whether it's the one you're renting, or another brand), the $89/$99 you've paid is fully credited towards the price.
Q: Do you only rent to school students, or do you also rent to adults?
A: Yes, we rent to all ages, and we encourage adults to learn to play and experience a musical instrument. The payments are just processed according to the school terms.
Q: Does my rental automatically pay out?
A: No, in order to keep our rental flexible instruments do not automatically 'pay out.' Rental continues until either the instrument is returned, or you let us know you'd like to buy it. This allows you to accrue rental credit if you want to upgrade to a better quality instrument, or if you're renting an instrument like violin or cello where the sizes change, you still have the option to swap them over easily while building credit for purchasing the larger size down the track. Feel free to give us a call at any time if you're curious how much credit you've accrued, or how much it would be to pay your instrument out. 100% of your initial payment (plus the establishment fee), as well as 50% of every additional payment can be used as credit.